QuantCore
QuantCore

Intelligent Engine

Product · AI Voice Assistant Suite

Voice AI that doesn't sound like voice AI.

Real-time conversational agents that answer calls, qualify leads, and book appointments — with sub-second latency, natural barge-in, and direct CRM writeback.

IVR is broken

Your customers hate press-1-for-English.

Legacy IVR and offshore call centers cost a fortune and deliver terrible experiences. Modern voice AI — done right — is indistinguishable from a well-trained human and costs a fraction per conversation.

$1.3T
Global contact-center spend, annually
Deloitte
61%
Of customers abandon calls in IVR
Zendesk
72%
Of calls are repetitive, automatable tasks
McKinsey
8s
Avg. wait before customer hangs up
Industry benchmark

The Voice Stack

Six real-time modules that turn a phone number into a capable, human-feeling agent.

Module · 01

Streaming ASR

Listening Module

Custom fine-tuned speech recognition that handles accents, noise, and industry jargon — transcribes with word-level timestamps at 120ms latency.

Module · 02

Dialog Planner

Reasoning Module

Tracks conversation state, intent, and emotion in real time — decides when to ask, answer, confirm, clarify, or escalate.

Module · 03

Barge-in Manager

Conversational Module

Detects when the user wants to interrupt and gracefully yields — no more talking over customers, no more awkward dead air.

Module · 04

Neural TTS

Speaking Module

Studio-grade voice synthesis with breath, intonation, and optional voice cloning — ships in 80+ languages with consistent brand identity.

Module · 05

CRM Connector

Action Module

Native integrations with Salesforce, HubSpot, Zendesk, and ServiceNow — every conversation logged, every field updated, every follow-up scheduled.

Module · 06

Handoff Router

Escalation Module

Warm transfers to the right human agent with full context — conversation summary, customer sentiment, suggested next action.

The Conversation Loop

Six real-time stages happening 10 times per second during every call.

1

Listen

Capture caller audio.

2

Transcribe

Streaming ASR, 120ms.

3

Understand

Intent & emotion.

4

Respond

Plan the reply.

5

Speak

Neural TTS out.

6

Handoff

Escalate cleanly.

Enterprise-Grade Voice

The four promises that separate a real voice platform from a chatbot with a microphone.

Sub-600ms Latency

End-to-end round trip under 600ms — the threshold at which humans stop feeling they're talking to a machine.

80+ Languages

One agent, many languages — with auto-detect on greeting and mid-call language switching on request.

PCI & HIPAA Ready

Automatic PII and payment-info redaction from transcripts. SOC 2 Type II, GDPR, and HIPAA compliant out of the box.

Voice Cloning

Consistent brand voice across every interaction — clone a known voice actor with 10 minutes of audio and consent.

Voices in Production

Voice agents deployed to real customer traffic, answering real calls.

Production Deployment

Tier-1 Support, 24/7

A consumer-electronics brand replaced their overseas tier-1 queue with voice agents that handle password resets, order status, returns, and basic troubleshooting — escalating only when needed.

71%
Auto-resolution
-83%
Cost per call
+12
CSAT
Production Deployment

Outbound Sales Qualification

An insurance broker uses voice agents to qualify inbound leads within 60 seconds of form submission — booking discovery calls onto human closers' calendars, 24/7.

12m → 48s
Lead response
+34%
Qualified rate
2.8×
Closer capacity
Production Deployment

Appointment Booking for 600 Clinics

A healthcare network deployed a multilingual voice agent across 600 clinics — patients call, book, reschedule, and get reminders without ever touching a touch-tone menu.

79%
Call containment
4.1×
Bookings / day
-23%
No-show rate
Hear it for yourself

Dial in and talk to one. No demo script.

We'll spin up a custom voice agent trained on your knowledge base and send you a phone number. Call it. Try to break it. We'll hand you the transcript after.

Build the call center customers don't hate.

Production-ready voice AI with enterprise compliance, CRM integration, and the latency budget to feel human. Book a discovery call.